Cheap, effective, and robust information technology (IT) continues to elude most Small and Mid-Sized Businesses (SMB’s). Prior to working with GEN5, CEO’s and CFO’s routinely share a common set of challenges and concerns regarding what's missing from IT:

• IT seems like a "black hole" where requests and money go in, but the business doesn't feel as though they're getting value
• Executives need an IT strategic plan and operational planning approaches that help IT to deliver business results
• They need intermittent access to an experienced CIO or enterprise project manager for strategic guidance or enterprise project work. However, the varied demand doesn't warrant a permanent hire. 
• Their IT staff are consumed by “stamping out fires” – addressing routine support issues rather than on preventing fires by adding tangible business value or strategic input
• IT can't provide the 24 x 7 support that their business needs
• IT can't support the company's geographically dispersed or highly mobile workforce in regional offices, home offices, or hotels - or even  across multiple time zones 
• IT can't deliver the complex and varied skill sets or staff availability  to provide the monitoring, management, patches and upgrades, and preventative maintenance that complex and expensive enterprise systems require. This results in unacceptable levels of downtime, lost data, and even catastrophic failures on systems like email, ERP, MRP, and sales aps 
• IT has no proven plan for disaster recovery, and may not even perform proper backups of critical data
• They need up-to-date technology that can be easily integrated, but can’t always afford the required CAPEX impact to get current

The GEN5 "IT-360" Program

Our proprietary IT-360 Program is a unique service that delivers extremely short-cycle assessment, analysis, and most importantly, results – all at a standard fixed-fee that’s accessible to companies of any size! We’ll identify improvement opportunities valued in excess of the GEN5 QuickScan fee or we'll refund the difference. It’s that simple. It’s that Accessible.
 

GEN5's suite of IT services addresses each of these issues. Call us now at the number below, or click here to complete our online contact form. A GEN5 practice manager will get you started immediately.